{"provider_url": "https://www.juara.mt.leg.br", "title": "Ouvidoria Legislativa", "html": "<p>\u00a0</p>\r\n<table class=\"invisible\">\r\n<tbody>\r\n<tr><th>\r\n<h2 class=\"visualClear\" style=\"text-align: justify; \">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0</h2>\r\n</th><th>\r\n<h2 class=\"visualClear\" style=\"text-align: justify; \">Ouvidoria Respons\u00e1vel:</h2>\r\n<h3 class=\"visualClear\" style=\"text-align: justify; \">Sandra Minozzo Malaquias</h3>\r\n<div class=\"visualClear\" style=\"text-align: justify; \">\u00a0</div>\r\n<h2 class=\"visualClear\" style=\"text-align: justify; \">Quando utilizar a Ouvidoria?</h2>\r\n<div class=\"visualClear\" style=\"text-align: justify; \">\u00a0</div>\r\n<div class=\"visualClear\" style=\"text-align: justify; \"><span>A Ouvidoria Legislativa \u00e9 o canal direto entre o cidad\u00e3o e a C\u00e2mara Municipal de Juara. Ela existe para fortalecer a transpar\u00eancia, garantir a participa\u00e7\u00e3o popular e promover a melhoria cont\u00ednua dos servi\u00e7os prestados pelo Poder Legislativo.</span><br /><span>Voc\u00ea deve procurar a Ouvidoria quando quiser: Enviar sugest\u00f5es sobre leis, projetos ou a\u00e7\u00f5es da C\u00e2mara; Fazer reclama\u00e7\u00f5es sobre o atendimento ou funcionamento dos servi\u00e7os legislativos; Denunciar irregularidades envolvendo a atua\u00e7\u00e3o da C\u00e2mara ou de seus servidores; Solicitar informa\u00e7\u00f5es de interesse p\u00fablico, nos termos da Lei de Acesso \u00e0 Informa\u00e7\u00e3o (Lei n\u00ba 12.527/2011); Elogiar servidores, servi\u00e7os ou a\u00e7\u00f5es da C\u00e2mara que mere\u00e7am reconhecimento.</span></div>\r\n<p class=\" \" style=\"text-align: justify; \">\u00a0</p>\r\n<h3 class=\"visualClear\" style=\"text-align: justify; \">Importante:</h3>\r\n<p class=\" \" style=\"text-align: justify; \">\u00a0</p>\r\n<div class=\"visualClear\">\r\n<div class=\"visualClear\" style=\"text-align: justify; \">A Ouvidoria n\u00e3o substitui os canais judiciais, policiais ou administrativos de den\u00fancia em casos que envolvam crimes, quest\u00f5es trabalhistas, processos licitat\u00f3rios fora da al\u00e7ada do Legislativo ou outros \u00f3rg\u00e3os p\u00fablicos.</div>\r\n<div class=\"visualClear\" style=\"text-align: justify; \">Todos os registros s\u00e3o tratados com sigilo, responsabilidade e respeito ao cidad\u00e3o, e as manifesta\u00e7\u00f5es ajudam a construir uma C\u00e2mara mais eficiente, \u00e9tica e comprometida com a popula\u00e7\u00e3o.</div>\r\n</div>\r\n<p class=\" \" style=\"text-align: justify; \">\u00a0</p>\r\n<h2 class=\"visualClear\" style=\"text-align: justify; \">Como a Ouvidoria atua?</h2>\r\n<p class=\" \">\u00a0</p>\r\n<div class=\"visualClear\" style=\"text-align: justify; \">A Ouvidoria atua em tr\u00eas momentos. Primeiramente, recebe, analisa e encaminha as manifesta\u00e7\u00f5es dos usu\u00e1rios/cidad\u00e3os aos setores respons\u00e1veis pelo assunto apresentado. Em seguida, acompanha as provid\u00eancias adotadas, cobra solu\u00e7\u00f5es e mant\u00e9m os cidad\u00e3os informados sobre o resultado ou a conclus\u00e3o de suas Manifesta\u00e7\u00f5es. Por fim, a Ouvidoria elabora relat\u00f3rios sobre atendimentos, resultados e avalia\u00e7\u00f5es dos clientes, de modo a subsidiar os gestores na tomada de decis\u00f5es.</div>\r\n<p class=\" \" style=\"text-align: justify; \">\u00a0</p>\r\n<h2 class=\"visualClear\">Qual o tempo de resposta?</h2>\r\n<p class=\" \">\u00a0</p>\r\n<p style=\"text-align: justify; \">A Ouvidoria encaminhar\u00e1 resposta ao cidad\u00e3o no prazo m\u00e1ximo de 20 (vinte) dias \u00fateis, a contar do recebimento da manifesta\u00e7\u00e3o, informando as provid\u00eancias e encaminhamentos adotados. O prazo mencionado poder\u00e1 ser prorrogado de acordo com a complexidade do assunto, sendo o cidad\u00e3o devidamente informado sobre a prorroga\u00e7\u00e3o.</p>\r\n</th><th>\r\n<p>\u00a0</p>\r\n</th><th>\r\n<p class=\" \">\u00a0</p>\r\n<p class=\" \">\u00a0</p>\r\n<p class=\" \"><a class=\"external-link\" href=\"https://falabr.cgu.gov.br/web/MT/Juara?modoOuvidoria=1&amp;ouvidoriaInterna=false\" target=\"_blank\" title=\"\"><img src=\"https://www.juara.mt.leg.br/imagens/OUVIDORIAAJUSTADO.png/@@images/e73b842c-01db-4638-bb3a-7d11df4fa5a7.png\" alt=\"\" class=\"image-inline\" title=\"\" /></a></p>\r\n<p class=\" \"><a class=\"external-link\" href=\"https://falabr.cgu.gov.br/web/MT/Juara?modoOuvidoria=1&amp;ouvidoriaInterna=true\" target=\"_blank\" title=\"\"><img src=\"https://www.juara.mt.leg.br/imagens/OuvidoriaInternOk.png/@@images/65fa0371-b0da-46de-971b-34be0a151edb.png\" alt=\"\" class=\"image-inline\" title=\"\" /></a></p>\r\n<p class=\" \"><a title=\"\" href=\"https://www.juara.mt.leg.br/e-sic-servico-de-informacao-ao-cidadao\" class=\"external-link\" target=\"_self\"><img src=\"https://www.juara.mt.leg.br/imagens/AcessoInfook.png/@@images/4b4af286-4478-408e-a827-84a47d0e52d4.png\" alt=\"\" class=\"image-inline\" title=\"\" /></a></p>\r\n</th><th>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0</th></tr>\r\n</tbody>\r\n</table>\r\n<table class=\"invisible\">\r\n<tbody>\r\n<tr><th></th><th></th><th>\u00a0 \u00a0\u00a0</th><th>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0</th><th>\r\n<h2 style=\"text-align: justify; \">\u00a0 \u00a0 Ouvidoria Online\u00a0 \u00a0</h2>\r\n</th><th></th><th></th><th></th><th></th><th></th></tr>\r\n</tbody>\r\n</table>\r\n<div class=\"visualClear\">\r\n<table class=\"invisible\">\r\n<tbody>\r\n<tr><th>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0</th><th><a class=\"external-link\" href=\"https://falabr.cgu.gov.br/web/manifestacao/criar/selecionar-assunto?ouvidoriaInterna=false\" target=\"_blank\" title=\"\"><img src=\"https://www.juara.mt.leg.br/imagens/denuncia.png/@@images/b5659f60-c7ae-4e44-9bc5-9e408148fd1e.png\" alt=\"\" class=\"image-inline\" title=\"\" /></a></th><th><a class=\"external-link\" href=\"https://falabr.cgu.gov.br/web/login?tipo=3&amp;ouvidoriaInterna=false&amp;redirect=/v-app/MT/Juara/manifestacao/criar?tipo=3%26ouvidoriaInterna=false\" target=\"_blank\" title=\"\"><img src=\"https://www.juara.mt.leg.br/imagens/ElogioOk.png/@@images/07385d02-fc88-4c80-85a7-8a2ef52ee9d2.png\" alt=\"\" class=\"image-inline\" title=\"\" /></a></th><th><a class=\"external-link\" href=\"https://falabr.cgu.gov.br/web/login?tipo=2&amp;ouvidoriaInterna=false&amp;redirect=/v-app/MT/Juara/manifestacao/criar?tipo=2%26ouvidoriaInterna=false\" target=\"_blank\" title=\"\"><img src=\"https://www.juara.mt.leg.br/imagens/ReclamacoesOk.png/@@images/f255ae4b-c495-4779-bc70-5462aaa2c037.png\" alt=\"\" class=\"image-inline\" title=\"\" /></a></th><th><a class=\"external-link\" href=\"https://falabr.cgu.gov.br/web/login?tipo=5&amp;ouvidoriaInterna=false&amp;redirect=/v-app/MT/Juara/manifestacao/criar?tipo=5%26ouvidoriaInterna=false\" target=\"_blank\" title=\"\"><img src=\"https://www.juara.mt.leg.br/imagens/SolicitacaoOk.png/@@images/69a517cc-b44f-4c65-ba2f-27fa53541469.png\" alt=\"\" class=\"image-inline\" title=\"\" /></a></th><th><a class=\"external-link\" href=\"https://falabr.cgu.gov.br/web/login?tipo=4&amp;ouvidoriaInterna=false&amp;redirect=/v-app/MT/Juara/manifestacao/criar?tipo=4%26ouvidoriaInterna=false\" target=\"_blank\" title=\"\"><img src=\"https://www.juara.mt.leg.br/imagens/copy_of_SugestoesOk.png/@@images/62557e4f-d620-4648-85ae-bc6488b793c3.png\" alt=\"\" class=\"image-inline\" title=\"\" /></a></th><th></th></tr>\r\n</tbody>\r\n</table>\r\n</div>\r\n<div class=\"visualClear\">\r\n<table class=\"invisible\">\r\n<tbody>\r\n<tr><th></th><th></th><th></th><th>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0</th><th>\r\n<h2>Informa\u00e7\u00f5es para Contato</h2>\r\n</th><th></th><th></th><th></th><th></th><th></th></tr>\r\n</tbody>\r\n</table>\r\n</div>\r\n<div class=\"visualClear\">\r\n<table class=\"invisible\">\r\n<tbody>\r\n<tr><th></th><th>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0</th><th><img src=\"https://www.juara.mt.leg.br/imagens/LocalizacaoOk.png/@@images/67488c3b-da9e-4098-9bc5-17eef6ff0598.png\" alt=\"\" class=\"image-inline\" title=\"\" /></th><th><img src=\"https://www.juara.mt.leg.br/imagens/HorarioOk.png/@@images/9bc0580d-7def-4f5c-ba15-de8c5d87f736.png\" alt=\"\" class=\"image-inline\" title=\"\" /></th><th><img src=\"https://www.juara.mt.leg.br/imagens/fonecontato.png/@@images/1adc331d-e838-4780-a662-7a0b380ad631.png\" alt=\"\" class=\"image-inline\" title=\"\" /></th><th><img src=\"https://www.juara.mt.leg.br/imagens/EmailOk.png/@@images/5a94d9d0-3627-4679-b71a-f4543b7896fd.png\" alt=\"\" class=\"image-inline\" title=\"\" /></th><th><a title=\"\" href=\"https://www.juara.mt.leg.br/institucional/relatorios/carta-de-servicos/carta\" class=\"internal-link\" target=\"_blank\"><img src=\"https://www.juara.mt.leg.br/imagens/CARTASERVILOS.png/@@images/4c69b063-d380-4197-94f5-e392a4716f47.png\" alt=\"\" class=\"image-inline\" title=\"\" /></a></th></tr>\r\n</tbody>\r\n</table>\r\n</div>\r\n<div class=\"visualClear\">\r\n<table class=\"invisible\">\r\n<tbody>\r\n<tr><th></th><th></th><th>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0</th><th>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0</th><th>\r\n<h2>Relat\u00f3rios e Dados</h2>\r\n</th><th></th><th></th><th></th><th></th><th></th></tr>\r\n</tbody>\r\n</table>\r\n</div>\r\n<div class=\"visualClear\">\r\n<table class=\"invisible\">\r\n<tbody>\r\n<tr><th></th><th></th><th>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0</th><th><img src=\"https://www.juara.mt.leg.br/imagens/relatoriogestaoanual.png/@@images/44e87dd1-8970-4524-8700-160bfd0ea45a.png\" alt=\"\" class=\"image-inline\" title=\"\" /></th><th><img src=\"https://www.juara.mt.leg.br/imagens/relatoriogestaomensal.png/@@images/19c1352f-16c3-43cc-99b4-2e69a548f371.png\" alt=\"\" class=\"image-inline\" title=\"\" /></th><th></th><th></th><th></th></tr>\r\n</tbody>\r\n</table>\r\n</div>", "author_name": "", "version": "1.0", "author_url": "https://www.juara.mt.leg.br/author/ticmj", "provider_name": "PODER LEGISLATIVO", "type": "rich"}